Privacy & Terms
How we handle your data and what you agree to when training with Lifting with Lyndsay.
Privacy Policy
Who we are
Lifting with Lyndsay is a personal training and group coaching business operated by Lyndsay [Surname], based in Central Scotland. If you have any questions about this policy, contact us at hello@liftingwithlyndsay.co.uk.
What data we collect
When you use our contact form or book a session we collect:
- Your name and email address
- Any information you choose to share in your message (for example, fitness goals or health notes)
- Basic usage data via analytics (page visits, device type — no personally identifiable information)
Why we collect it
We use your information solely to respond to your enquiry and, where relevant, to manage your coaching. We do not use your data for marketing without your explicit consent, and we never sell or share it with third parties.
Legal basis (GDPR)
We process your data on the basis of legitimate interest (responding to an enquiry you initiated) or, where required, with your consent. You can withdraw consent at any time by emailing us.
How long we keep it
Enquiry data is kept for up to 12 months after our last contact. Active client data is retained for the duration of your coaching relationship plus 24 months, after which it is securely deleted.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data. You can also request that we restrict or stop processing it. To exercise any of these rights, email us and we will respond within 30 days.
Cookies
This site uses no tracking cookies beyond basic, privacy-respecting analytics. No third-party advertising cookies are used.
Terms of Service
Acceptance
By booking a session or purchasing a coaching package you agree to these terms. If you do not agree, please do not proceed with a booking.
Health & safety
You confirm that you are in suitable health to participate in physical training. If you have any medical condition, injury or health concern that may affect your ability to exercise safely, you must inform Lyndsay before your first session. Lifting with Lyndsay accepts no liability for injury arising from undisclosed health conditions.
Bookings & payments
- Sessions must be booked in advance. Payment is due at the time of booking unless otherwise agreed.
- Block-booking packages are non-refundable once started but sessions can be rescheduled with reasonable notice.
- Online coaching subscriptions are billed monthly and can be cancelled with 30 days' written notice.
Cancellation policy
We ask for at least 24 hours' notice to cancel or reschedule a session. Cancellations with less than 24 hours' notice may result in the session being forfeited. We reserve the right to cancel sessions in exceptional circumstances and will offer a full reschedule or refund where applicable.
Liability
Exercise carries an inherent risk of injury. Lifting with Lyndsay takes all reasonable steps to ensure sessions are safe, but cannot accept liability for injury sustained during training where proper instruction has been provided. You train at your own risk.
Intellectual property
All training programmes, materials and content provided by Lifting with Lyndsay are for your personal use only. They may not be shared, copied or resold without written permission.
Changes to these terms
We may update these terms from time to time. The current version is always published on this page. Continued use of our services after any changes constitutes acceptance of the updated terms.
Governing law
These terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.