Privacy & Terms
How we handle your data and what you agree to when training with Lifting with Lyndsay.
Privacy Policy
Who we are
Lifting with Lyndsay is a personal training and group coaching business operated by Lyndsay Kell, based in West Lothian. If you have any questions about this policy, contact us at liftingwithlyndsay@gmail.com.
What data we collect
The website itself collects very little personal data. If you contact us directly by email, phone or social media, we receive whatever information you choose to share. Bookings, payments and health information are collected and handled through our booking platform, Gymcatch — see 'Bookings and third parties' below.
Bookings and third parties
Class bookings, memberships, payments and health questionnaires (PARQ) are handled through Gymcatch, our booking and payment platform. When you book or buy through Gymcatch, your information (including any health details you provide) is collected and processed by Gymcatch on our behalf, under their own privacy policy. Payments are processed securely via Gymcatch's payment provider. We recommend reviewing Gymcatch's privacy policy for details of how they handle your data.
Why we collect it
We use your information solely to respond to your enquiry and, where relevant, to manage your coaching. We do not use your data for marketing without your explicit consent. We never sell your data. We only share it with the trusted services we use to run the business (such as Gymcatch for bookings and payments), and only so we can provide our coaching services to you.
Legal basis (GDPR)
We process your data on the basis of legitimate interest (responding to an enquiry you initiated) or, where required, with your consent. You can withdraw consent at any time by emailing us.
How long we keep it
Enquiry data is kept for up to 12 months after our last contact. Active client data is retained for the duration of your coaching relationship plus 24 months, after which it is securely deleted. Booking and payment data held within Gymcatch is retained under Gymcatch's own data retention policy.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data. You can also request that we restrict or stop processing it. To exercise any of these rights, email us and we will respond within 30 days.
Cookies
This website sets only minimal essential cookies needed for it to function. We do not use our own analytics, advertising or tracking cookies. Our booking system, Gymcatch, is embedded on the booking page and may set its own cookies (including for its own analytics) when you use it — these are governed by Gymcatch's own cookie and privacy policy, which we recommend reviewing.
Terms of Service
Acceptance
By booking a session or purchasing a coaching package you agree to these terms. If you do not agree, please do not proceed with a booking.
Health & safety
You confirm that you are in suitable health to participate in physical training. New clients complete a health questionnaire (PARQ) through Gymcatch before training. You must disclose any relevant medical conditions, injuries or health concerns. Lifting with Lyndsay accepts no liability for injury arising from undisclosed health conditions.
Bookings & payments
Bookings, memberships and payments are made through our booking platform, Gymcatch. Membership terms, credits, cancellations and refunds are subject to the terms shown in Gymcatch at the time of booking.
Cancellation policy
We ask for at least 24 hours' notice to cancel or reschedule a session. Cancellations with less than 24 hours' notice may result in the session being forfeited. Cancellations and refunds for memberships and class credits are handled in line with Gymcatch's cancellation policy. We reserve the right to cancel sessions in exceptional circumstances and will offer a full reschedule or refund where applicable.
Liability
Exercise carries an inherent risk of injury. Lifting with Lyndsay takes all reasonable steps to ensure sessions are safe, but cannot accept liability for injury sustained during training where proper instruction has been provided. You train at your own risk.
Intellectual property
All training programmes, materials and content provided by Lifting with Lyndsay are for your personal use only. They may not be shared, copied or resold without written permission.
Changes to these terms
We may update these terms from time to time. The current version is always published on this page. Continued use of our services after any changes constitutes acceptance of the updated terms.
Governing law
These terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.